As industries across the board adopt artificial intelligence (AI), insurers have likewise recognized its potential to enhance efficiency in claims administration. Yet with this opportunity comes tension: consumers expect both swift resolution of claims and individualized attention. AI can help …
When Algorithms Deny: AI and the New Frontier of Bad Faith Read more »
On July 1, 2024, the widespread changes to Louisiana insurance law took effect after Governor Jeff Landry signed Senate Bill No. 323 into law as “Act No. 3” (hereafter, the “Act”). With the first anniversary of the Act rapidly approaching, …
The Latest On Louisiana’s Bad Faith and Claims-Handling Statutes Read more »
Introduction Insurers are frequently asked to satisfy their duty of good faith and fair dealing by entertaining reasonable settlement offers within the combined limits of the policies. However, primary and excess insurers do not always agree whether a particular claim …
Next Steps for an Excess Insurer After an Unsuccessful Hammer Letter Read more »